FAQ
Frequently Asked Questions
Shipping & Delivery
Q: How long does shipping take?
A: We offer standard shipping (5-7 business days) and express shipping (2-3 business days). International shipping times vary by location.
Q: Do you ship internationally?
A: Yes, we ship worldwide. Shipping costs and times vary by destination.
Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of purchase for unworn, unwashed items with original tags attached.
Q: How do I exchange an item?
A: Contact our customer service team to initiate an exchange. We'll provide you with return instructions.
Product Questions
Q: How do I find my size?
A: Please refer to our size guide for detailed measurements. If you're between sizes, we recommend sizing up.
Q: What materials are your thobes made from?
A: We use premium cotton, linen, and cotton-blend fabrics for comfort and durability.
Orders
Q: Can I modify my order after placing it?
A: Please contact us immediately if you need to modify your order. We'll do our best to accommodate changes before shipping.
Q: How can I track my order?
A: You'll receive a tracking number via email once your order ships.